Understanding User Research Before You Design
Why talking to actual users changes everything. Learn the methods that reveal what people really need, not what you think they need.
Read GuideLearn the fundamentals of user experience and interface design. Real principles, real examples, no fluff.
These aren’t trendy ideas. They’re proven approaches to making interfaces people actually want to use.
Start with research, not assumptions. Talk to real users before you design anything.
Guide attention. Make important things obvious, secondary things subtle. Users shouldn’t have to hunt.
Design for mobile. Then make it work on tablets and desktops. Not the other way around.
Use the same patterns everywhere. Buttons look like buttons. Links look like links. No surprises.
A beautiful design that loads slowly isn’t beautiful. Performance is part of UX.
Design for everyone. Color blindness, keyboard navigation, screen readers. It’s the right thing to do.
Good design doesn’t happen by accident. It follows a process. Here’s what works.
Talk to users. Watch how they actually use things. Read analytics. Find the real problems, not the imagined ones.
Sketch wireframes. Map information architecture. Define user flows. Get the skeleton right before adding details.
Create mockups. Build prototypes. Test with actual users. Iterate based on feedback. Don’t fall in love with your first idea.
Polish the details. Handoff to developers. Document everything. Then measure results and keep improving.
Deep dives into the topics that matter most. Read one guide and you’ll see why this stuff actually works.
Why talking to actual users changes everything. Learn the methods that reveal what people really need, not what you think they need.
Read GuideHow to structure information so users find what they need without thinking. We’ll cover information architecture and common patterns that work.
Read GuideStop recreating buttons every project. Learn how to build a reusable design system that saves time and keeps your product consistent.
Read GuideWhether you’re starting out or already designing, these questions come up. Here’s what we’ve learned.
UX is the entire experience — how something works, feels, and flows. UI is the visual and interactive elements. They’re connected. Bad UI ruins good UX. Good UI makes good UX shine.
Not required, but it helps. Understanding how code works makes you a better designer. You’ll design more realistic, more implementable solutions. Plus developers respect you more.
Start with 5 users. That’ll find most obvious problems. Then iterate. Do another round. Three rounds of testing with 5 people each catches the critical issues. After that, you’re diminishing returns.
Mobile first. Always. Mobile is harder — less space, smaller screen, fat fingers. Solve for mobile, then scale up. Desktop design won’t constrain you. The other way around? You’ll regret it.
Figma’s the standard now. Learn it well. But honestly? The tool matters less than the thinking. Good designers can use any tool. Bad designers are bad regardless of which tool they’re using.
Test it with users. Watch them use it. Listen to feedback. If people can accomplish their goal without confusion, you’re on the right track. If they get lost or frustrated, there’s work to do.
These aren’t just nice ideas. They directly impact business results.
of users say they’ll abandon a website if it’s poorly designed
of users won’t return to a site after a bad experience
improvement in conversion when UX is optimized
of users expect mobile sites to work as well as desktop
We’re here to help. Whether you’re starting your design journey or looking to deepen your expertise, let’s talk about what you’re working on.
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